T4 FORGE

T4 FORGE SUPPORT

How can we help?

Clear guidance for account access, technical problems, billing questions, privacy, and security—without weakening T4’s learning or identity controls.

I didn’t receive my verification email

Return to the T4 verification screen after signing in and use its approved resend control. Check spam and verify the address in Auth0.

Start verification sign in

I forgot my password

Use “Forgot password?” in Universal Login. Password recovery stays entirely with Auth0.

Open Universal Login

I’m having trouble with MFA

Use an Auth0 recovery code if you have one. Support cannot retrieve your authenticator secret or bypass MFA.

Contact support

My Forge is stuck

Tell us the stage and safe error message you see. Do not paste source material or answer text.

Report a Forge issue

I found a bug

Send the behavior, expected result, and reproduction steps. Safe diagnostics are optional.

Report a bug

I have a billing question

Billing is disabled during the current closed-beta gate. The category is ready for future Paddle-authoritative support.

Ask a billing question

I have a privacy question

Privacy reports are restricted to specifically authorized Platform Owner review.

Send a privacy report

I need to report a security issue

Security reports enter a restricted queue and create a sanitized Sentinel review signal. Report contents are never copied into Sentinel.

Send a security report

What support can—and cannot—do

Support can restore access through approved recovery paths and resolve operational problems. Support cannot rewrite mastery, trusted evidence, answers, assessment results, Coach history, Knowledge Graph truth, billing webhook truth, roles, or MFA requirements.